Technology Assistance

Tech Support

Please be sure to contact the CI Help Desk ( for assistance with all technical issues. Please keep in mind that the help desk is not staffed 24 hours a day so you should plan ahead to get assistance. 
But really, I work in Academic Technology Services, so contacting me is probably your best bet.

Assistance with WordPress

If you need additional information on using technology tools in the course, you can access high-quality training videos on To access these videos, you must be logged in to MyCI.  Then, you can click here to access the “WordPress Essential Training.”   Feel free to browse the other videos available on  It’s an awesome resource!!


Click here to access VoiceThread “How To” videos

Campus Support Resources

University Writing Center

I highly encourage you to take advantage of all of the resources offered by CI designed to support your success.  A few are listed below.

University Writing Center

This is a 300 level course which means I except your final writing to be of high quality.  In addition to proofreading your work and receiving my feedback on rough drafts, I recommend that you visit the University Writing Center and meet with a Peer Tutor.  Peer Tutors receive special training in order to help you work on your papers at any stage in the writing process and are available to meet with you in the University Writing Center, Broome Library 2675. Call (805) 437-8409 for appointments.

Disability Resource Programs

Students with learning or other disabilities are encouraged to visit CI’s Disability Resource Program (DRP).  Disability Resource Programs (DRP) plays a vital role in all aspects related to educational access for students with disabilities. Students with verified disabilities have the right, and are encouraged, to participate in the services coordinated by DRP. CI’s Disability Resource Program looks forward to providing you resources and disability related accommodations to assist with your educational goals and student success.  Please contact DRP at (805) 437-8510.



Netiquette, or internet etiquette, is a set of guidelines for acting appropriately online.  I am providing you with the following guidelines to empower you to successfully communicate in our online learning environment.

I encourage you to….

  • Be clear when expressing thoughts and information, remember that other users cannot not see your facial expressions or hear tone of voice. Thus it is important to be weary of using humor and sarcasm.
  • Remember that humans are on the other end of correspondence.  Do not say anything that you would not say in person.  Before you send something, ask yourself… how would I interpret this if I received it? Should I send it?  Is the content better discussed over the phone, video chat or in person?
  • Respect other people’s time.  Make the subject line of a post specific to your message. Avoid tangents and stick to one subject per posting.
  • Don’t expect instant responses from peers or professors.
  • Be forgiving and supportive of other learners.
  • Understand that grammatical and spelling errors will happen and do not judge.
  • Be sure to respond to your classmates’ comments on your posts, just like you would in a face-to-face conversation.
  • Remember everyone is from different cultures and may bring different perspectives. Embrace diversity.
  • Provide sincere and constructive comments of praise and feedback
  • Respect the fact that everyone has different levels of technical competency and different learning styles
  • Before entering a discussion, be sure to observe and review before leaping in to respond; avoid repetition.  Also, take some time to consider your response to ensure it is well thought-out.
  • Refer to your classmates’ posts and comments when you contribute to the discussion to show that you acknowledge their thoughts.
  • Do not use capital letters (this means someone is shouting). To emphasize a word, use asterisks in the following manner: *word*.
  • Include your name at the end of each posting/comment.
  • Cite all sources incorporated in posting using APA format and use a direct link when possible.
  • Proofread all postings before submitting.  Avoid using abbreviations and foul language; and BE SURE to use proper capitalization.
  • Fundamentally, just as with your assignments or participation in other classes, remember that your posts and contributions in our online environment represent YOU.  Be the best version of yourself in all ways possible.  Go the extra mile to be a great contributor to the online environment.
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